Changing the name on an airline ticket is a common concern for travelers who encounter errors during booking or experience changes in personal circumstances. Understanding airline policies regarding name modifications is essential to avoid unexpected fees or complications.
Can I Change the Name on an Airline Ticket?
Airlines have specific rules about modifying passenger details on tickets. While some allow minor corrections, others have strict non-transferable policies. Knowing these regulations can save time, money, and stress.
General Airline Policies on Name Changes
Airlines categorize name changes into two main types:
- Minor Corrections: Fixing small errors like misspellings or typos.
- Major Changes: Transferring the ticket to another person or altering significant parts of the name.
Most airlines permit minor corrections but restrict major changes.
Procedures for Name Corrections
The process and feasibility of correcting a name vary by airline. Below are the policies of several major carriers:
Emirates
Emirates allows corrections to misspelled names before the first flight. However, transferring tickets to another person is not permitted. For direct bookings, contact Emirates’ customer service; for agent bookings, reach out to the respective travel agent. Fees may apply, varying by region.
Etihad Airways
Etihad permits title and name corrections (up to three characters) free of charge. Beyond that, a fee of USD 100 applies. Types of correctable names include maiden to married names, shortened to full names, addition of middle names, and legal name changes with documentation. Contact Etihad’s Global Contact Centre for assistance.
Flydubai
Flydubai does not allow name changes. If a correction is needed, passengers must cancel the existing booking and purchase a new ticket with the correct name.
Saudia Airlines
Saudia offers flexibility for name corrections. Passengers can visit a Saudia city ticketing office or contact their telephone sales centers for assistance.
Air India
Air India requires the name on the ticket to match legal documents. Minor corrections may be free, but significant changes might incur fees. Contact customer service or visit an Air India office for modifications.
SpiceJet
SpiceJet does not permit name changes. Passengers must cancel the incorrect booking and make a new reservation with the correct name.
IndiGo
IndiGo does not offer facilities to correct misspelled names. Affected passengers need to book a new ticket with the correct name.
Pakistan International Airlines (PIA)
PIA’s policy on name changes is unclear. It’s advisable to contact their customer service for specific information.
Philippine Airlines
Philippine Airlines allows name corrections for misspellings (up to three characters) and legal name changes with documentation. A service fee applies, and changes are permitted until 24 hours before departure.
Legal Name Changes Due to Marriage or Divorce
If your name changes legally due to marriage or divorce, airlines typically require official documentation, such as a marriage certificate or court order, to process the change. It’s advisable to contact the airline’s customer service for specific requirements and procedures.
Fees Associated with Name Changes
Fees for name changes vary widely among airlines:
- Southwest and JetBlue: Allow name corrections (minor) free of charge.
- Major Airlines: Fees can range from $125 to $500 for name changes.
- Jetstar: Charges up to $800 for name changes, as experienced by a Melbourne family.
It’s essential to review the specific airline’s policy regarding name changes to understand potential fees.
The Impossibility of Transferring Tickets
Most airlines prohibit transferring tickets to another person. This policy prevents the creation of a secondary market for tickets, which could undermine the airline industry’s pricing structure. Allowing ticket transfers could lead to significant revenue losses for airlines.
Recommendations for Passengers
- Immediate Action: Review your ticket details immediately after booking to identify and correct any errors.
- Contact Airlines Promptly: If you notice discrepancies, contact the airline’s customer service as soon as possible to inquire about correction procedures.
- Understand Policies: Familiarize yourself with the specific airline’s policies regarding name changes and cancellations to avoid unexpected fees.
- Documentation: For legal name changes, ensure you have the necessary documentation to support your request.
Conclusion
Changing the name on an airline ticket is subject to each airline’s specific policies. While minor corrections are often allowed, major changes or transfers are typically restricted and may incur significant fees. It’s crucial to verify your ticket details promptly after booking and to understand the policies of your chosen airline to ensure a smooth travel experience.
